Terms of sale

These terms of sale govern the sale of the Overload subscription. They complement the terms of use, which govern free use of the service.

1. Seller

Olivier Cartier, sole trader. The full contact details, the SIRET number and the VAT number appear in the legal notice.

Email: olivier@overload.coach

2. What is sold

Overload sells a subscription that unlocks the advanced features of the mobile application. The features included are listed in the app, on the subscription screen, before any purchase.

The subscription is digital content supplied without a physical medium, within the meaning of Article L. 221-28 13° of the French Consumer Code.

3. Price and payment

Prices are shown inclusive of all taxes, in your account's currency, on the subscription screen before you confirm. They can vary by country.

Purchases go exclusively through the Apple App Store or Google Play. Apple or Google collects the payment, depending on the platform, acting as reseller. Overload never receives or stores your payment details.

4. Term and renewal

The subscription runs for the period you choose at purchase. It renews automatically at the end of that period, for an identical term, unless you cancel before the renewal date.

The renewal amount and frequency are shown before you confirm the purchase, as both platforms require.

5. Cancellation

You cancel from your Apple or Google account settings, never from within Overload. Only the platform that collects the payment can stop it.

  • iOS: Settings → your name → Subscriptions.
  • Android: Google Play → Menu → Payments and subscriptions → Subscriptions.

Cancellation takes effect at the end of the current period. You keep access to the paid features until that date.

6. Right of withdrawal

You normally have 14 days to withdraw from the contract, counting from the day it is concluded, under Article L. 221-18 of the French Consumer Code.

Digital content is an exception. By confirming your purchase, you request immediate access to the paid features and expressly waive your right of withdrawal, as Article L. 221-28 13° of the French Consumer Code provides. Both platforms collect that waiver at the point of purchase.

7. Refunds

Refund requests go to Apple and Google, who collected the payment.

If your request concerns a fault in the service rather than the billing, write to olivier@overload.coach and a solution will be worked out with you.

The service is supplied in line with Articles L. 224-25-12 and following of the French Consumer Code, which require the seller to supply conforming digital content and to remedy any lack of conformity.

9. Consumer mediation

If a dispute is not resolved directly, you can refer it free of charge to a consumer mediator, under Article L. 612-1 of the French Consumer Code. You can also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.

10. Governing law

These terms are governed by French law. In the event of a dispute, the French courts have jurisdiction, subject to the consumer protection rules that let you bring proceedings where you live.

Last updated: 24 August 2026